An Open Letter to Theatre Owners, by Daniel Bergamini

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1 Response

  1. David says:

    I attended a screening of The Tree Of Life at Landmark’s Bethesda Row Cinema on Friday at noon. First show, first day. I had a less than ideal experience of viewing the film due mainly to THE HOUSE LIGHTS NOT BEING TURNED ALL THE WAY OFF. EVER. For the duration of the film. When there were dark shots on the screen, of which there are many shots of outer space, I was disturbed by the lights in my peripheral view. I found this to be distracting and frustrating as it took me out of the movie. I took a while before I could block it out and get into the film. I did not get up and walk out of the theater to find an employee to rectify the situation and I did not speak to anyone about it afterwards. While not rising to the level of “totally unacceptable”, I expect a better film-going experience from a Landmark and I was disappointed.

    I sent Landmark customer service an email and they have yet to respond.

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